Refund Policy

We want you to be confident when ordering from ECLECT.

Because our products are limited and produced in small runs, all sales are final unless an item arrives damaged or incorrect.

Refunds / Replacements
We will offer a replacement or refund only if:

  • You received the wrong item

  • Your item arrived damaged or defective

To request help, contact us within 7 days of delivery with:

  • Your order number

  • Clear photos of the issue

Non-refundable

  • Wrong size ordered

  • Normal wear and tear

  • Items returned without prior approval

Approved refunds are issued to the original payment method once the return is received and inspected.

If you have any questions, reach out — we’re here to help.